FCC Behavioral Health
  • 26-Oct-2017 to 25-Dec-2018 (CST)
  • Kennett, MO, USA
  • Full Time

Job purpose 

The Family Support Provider assists families by providing education and empowering them to advocate for their child/children. By using the System of Care Values and Guiding Principles, education laws, policies and procedures, will develop goals with which the family agrees. Although the goals and objectives are a way to address current needs, it must also capitalize on opportunities to teach self-advocacy to the family. 


  • Possession of a High School Diploma or equivalent.
  • Minimum of two (2) years training and/or experience in advocacy, or related life experiences.
  • Parent/Caregiver of an individual with Mental Health/Emotional, Behavioral and/or Development Disorders.
  • Must have resided in Missouri for at least two (2) consecutive years previous to hire date.
  • Must have current driver's license and reliable transportation.
  • Meet the minimum requirements to be clinically privileged by FCC Behavioral Health.                                                                                                                                       

Core Job Duties 

  • Support the youth and family in developing the basic wraparound principle of "voice and choice" while managing their needs and working with the supports and agencies in their lives.
  • Be a member of the family team to assist in the strengths assessment and care plan development.
  • Assisting the family in identifying their natural supports. In the absences of natural supports, surrogate supports would be investigated as possibilities.
  • Participate in developing a family plan and course of action based on the individual needs of each family.
  • Assist the family in identifying their child's strengths and the strengths of the family.
  • Use sound personal judgment to identify available options for the agencies and organizations as appropriate to meet each family's particular needs.
  • Educate the family concerning agency interaction, benefits and programs.
  • Work with the families through non-diagnostic interviews to assess service needs.
  • Provide transportation when determined to be necessary for clients and families to make necessary appointments, trainings and meetings.
  • Identify needs of the families and help meet those needs through family and community resources.
  • Recognize that each child client and family may have different barriers to social economic and employment opportunities and will have varied levels of need to overcome these barriers.
  • Tailor the goals identified by the family team to reflect the client's particular needs in order to realize their full potential.
  • Provide targeted support services that are child centered to assist in keeping the family together and preventing out of home placement.
  • Work with children in their homes and communities, incorporating the entire family in the process.
  • Refer clients and or family members to appropriate mental health or substance abuse treatment facilities as needed and to follow up to ensure client received needed care.
  • Attend referral team with the family or in their place if they are unable to attend to aid in presenting their needs to the team.
  • Support and promote a service and support environment for the family.
  • Follow appropriate steps to manage any crisis involving a client including a threat of suicide or harm to others.
  • Be able to take appropriate action to de-escalate clients who are agitated, anxious, angry or in some other vulnerable or emotional state.
  • Provide information/education in order to learn about and manage health, mental illness and/or substance use disorders including symptoms, triggers and cravings and reinforce the importance of taking medications as prescribed, while facilitating the person(s)-served communication with prescribers as needed.
  • Participates in clinical staffing of person(s)-served to include attendance of meetings and/or written notes regarding person(s)-served cooperation and participation with program expectations.
  • Consistently complies with supervisory directives as it applies to enforcement of facility policies and procedures with person(s)-served.
  • Demonstrate a working knowledge of diagnostic criteria sets for substance use and/or mental disorders.
  • Establish and maintain effective working relationships with individuals at all levels of the organization.
  • Listen to others to facilitate an open exchange of ideas and provide for effective communication.
  • Orally communicate information effectively and accurately.
  • Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care.
  • Maintain confidentiality, at all times, within the legal framework. Will adhere to established guidelines regarding confidentiality as well as the agency's adopted code of ethics.
  • Maintain accurate and up-to-date records of person(s)-served as outlined in the agency and site Policies and Procedure Manuals.
  • Maintain acceptable attendance record, respect break periods and work with supervisor to ensure coverage during any absence.
  • Exhibit a professional appearance, attitude and demeanor that reflects confidence, positive self-esteem and overall professionalism when working with person(s)-served, co-workers, families and referral sources.
  • Demonstrate initiative and a "can do" attitude.
  • Other job duties and special projects as assigned.                                                                                                                                                                                                                                                        

Core Competencies/Working Knowledge                       

  • Motivational Interviewing
  • Trauma Informed Care
  • Suicide Prevention
  • Wellness Coaching
  • Assessment Tools
  • Medication Assisted Treatment (MAT)
  • Integrated Treatment for Co-Occurring Disorders (ITCD)
  • Demonstrate corporate "vision" in day-to-day activities
  • Demonstrate corporate "values" in day-to-day activities (Privacy, Choice, Professionalism, Collaborative, Respect, Ethics, Competency)
  • Adaptability/Flexibility - open to change (positive or negative) and to considerable variety in the workplace
  • Leadership - displays a willingness to lead, take charge and offer opinions and direction
  • Initiative - displays a willingness to take on responsibilities and challenges
  • Analytical Thinking - analyzes information and uses logic to address work-related issues and problems
  • Attention to Detail - careful about detail and thorough in completing work tasks
  • Achievement/Effort establish/maintain personally challenging achievement goals and exerting effort toward mastering tasks
  • Innovation - use creativity/alternative thinking to develop new ideas for and answers to work-related problems.
FCC Behavioral Health
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