FCC Behavioral Health
  • 05-Jun-2020 to 04-Aug-2020 (CST)
  • Piedmont, MO, USA
  • Full Time

Job Purpose
The Receptionist serves patients by greeting and assisting them, scheduling appointments, and maintaining records and
accounts.


Qualifications
Minimum high school diploma or equivalent
Experience in clerical functioning and receptionist duties, preferred


Core Job Duties
Welcome and greet patients and visitors, in person or on the telephone; answering or referring inquiries.
Register/check-in patients for scheduled appointments and complete any necessary updates to patient's chart.
Keep patient appointments on schedule by notifying the provider of the patient's arrival.
Answer telephones promptly and ensure in-coming lines are covered at all times.
Ensure all voicemails received are checked and returned is necessary.
Manage the inactive person served reports weekly.
Schedule appointments and make adjustments, if necessary.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Collect fees from patients for services rendered and prepare and make deposits.
Manage incoming and outgoing mail.
Communicate any vital information to the Office Manager.
Orally communicate information effectively and accurately
Keep work areas neat and clean.
Ensure compliance with BHC Standards and other federal, state, and local regulations.
Abide by program and agency policies and procedures.
Other job duties and special projects as assigned.


Core Competencies/Working Knowledge
Demonstrate corporate vision in day-to-day activities.
Demonstrate corporate values in day-to-day activities.
o Integrity, Excellence, Commitment, Empowerment, Compassion.

FCC Behavioral Health
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